Privacy Policy
A legal disclaimer
The explanations and information provided here are meant to describe how Sol Seven Studios handles your personal data. This is not legal advice. Privacy laws vary depending on your location, and our policy may be subject to change based on new regulations. We recommend that you seek legal advice if you need further clarification on your rights and our obligations under applicable laws.
Privacy Policy - The Basics
At Sol Seven Studios, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when using our website or purchasing our products.
By visiting our site or placing an order, you agree to the collection and use of information in accordance with this policy.
We collect information to:
-
Process and fulfill your orders
-
Communicate with you about purchases, updates, and promotions
-
Improve our products, website, and customer experience
-
Meet legal and regulatory requirements
What We Collect
We may collect the following types of personal information:
-
Contact details (name, email, phone number, billing and shipping address)
-
Order information (products purchased, payment method, transaction details)
-
Account details (if you create an account on our site)
-
Communication history (emails or messages sent to our support team)
-
Website usage data (IP address, browser type, pages visited, time spent on site — collected via cookies and analytics tools)
Why We Collect Your Information
We collect personal data to:
-
Process transactions and deliver your orders
-
Provide customer support and respond to inquiries
-
Send updates, promotions, and relevant product information (if you’ve opted in)
-
Improve website functionality and shopping experience
-
Comply with legal obligations (e.g., tax laws, fraud prevention)
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted service providers only as needed to operate our business, such as:
-
Payment processors (to handle secure payments)
-
Shipping carriers (to deliver your orders)
-
Analytics and website tools (to improve site performance)
All third-party providers are required to keep your information secure and use it only for the services they provide to us.
Cookies and Tracking
We use cookies to improve your browsing experience, keep your cart active, and analyze site traffic. You can disable cookies through your browser settings, but this may affect site functionality.
Your Rights
Depending on your location, you may have the right to:
-
Request access to the personal data we hold about you
-
Request corrections or updates to your data
-
Request deletion of your data (subject to certain legal obligations)
-
Opt out of marketing communications at any time
Data Retention
We keep your personal data only as long as necessary to fulfill your orders, provide customer support, meet legal obligations, or resolve disputes.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can guarantee 100% security.